Store Policy

Customer Care

At Backyard Botany, I’m dedicated to helping people connect with plants, place, and science in an accessible, meaningful way. As a botanical consultant, public speaker, and workshop facilitator, my goal is to provide clear guidance, memorable learning experiences, and supportive communication every step of the way.

Whether you’re booking a talk, organising a school session, or seeking ethnobotanical insight, you can trust that I’m here to help with professionalism, care, and enthusiasm. If you ever have questions, special requirements, or need assistance, please reach out—your experience matters.

I’m here to make your journey with Backyard Botany enjoyable and easy to navigate. If you need more information about workshops, presentations, event bookings, or consultancy services, simply get in touch and I’ll respond as soon as possible. Clear communication is at the heart of what I do, and I’m always happy to provide extra details, tailor an experience, or help you choose the right service.

Privacy & Safety

Your privacy is extremely important to Backyard Botany, and I am committed to handling your personal information with transparency, care, and respect.

Any details you share—such as your name, email address, phone number, or booking information—are collected solely for the purpose of providing services, confirming bookings, communicating about workshops or events, and delivering the best possible experience. I only collect information that is necessary and relevant to your interaction with my business.

For payments, trusted third-party banking services or secure checkout platforms are used to process transactions and verify payment details. I do not store your full payment information on my systems. Your data is kept confidential and is never sold, shared,

or disclosed to outside parties unless required by law or

essential to providing a service you have requested

(such as event registration or invoice processing).

You may be contacted after a successful booking or purchase to confirm details, provide event information, request additional requirements, or gather feedback. All communication is professional, purposeful, and optional—

you can unsubscribe from emails at any time.

Backyard Botany is committed to keeping your information secure and protected. If you ever have questions about how your data is used or would like to update your details, please get in touch.

Wholesale Inquiries

If you're a retailer interested in offering unique, plant-inspired educational products, workshop kits, or botanical learning materials, I’d love to hear from you. Backyard Botany partners with stores, schools, galleries, and community spaces that value nature education, creativity, and high-quality, science-informed resources.

Whether you’re looking to stock activity kits, printed materials, or collaborative workshop packages, I’m here to make the process simple and supportive.

Backyard Botany is built on a passion for helping people connect with the natural world, and wholesale partnerships are a wonderful way to expand that mission.

If you’d like to know more about pricing, minimum order quantities, custom products, or partnership opportunities, please get in touch. I’m always happy to discuss ideas, tailor offerings, or explore how we can work together to bring botanical learning to more people and places.

Payment Methods

Credit / Debit Cards
PAYPAL

Offline Payments

Bank Transfer