Shipping & Returns

Shipping Policy

At Backyard Botany, we are committed to providing you with the best possible shipping experience. Our shipping methods are designed to ensure the safe and timely delivery of your products. We take great care in packaging your items to protect them during transit. All shipping costs are clearly communicated at the time of purchase, so you can buy with confidence.
Our dedication to transparent and reliable shipping practices is a reflection of our commitment to your satisfaction.
If you have any questions about our shipping policy, please feel free to contact us.

Return & Exchange Policy

We want you to be completely satisfied with your purchase from Backyard Botany. If for any reason you are not happy with your product, we offer a straightforward return policy. If you are dissatisfied with your purchase, we are here to assist you.
Our aim is to build trust and reassure you that you can shop with confidence. If you would like to initiate a return, please get in touch with our team and we will guide you through the process. If your item arrives damaged, we’ll cover the return postage; for change-of-mind returns, postage costs are the customer’s responsibility.